O'Reilly Auto Parts

Reviews about O'Reilly Auto Parts

• sticks1990

  May, 01 2018
  ★ ☆ ☆ ☆ ☆
  picked up oil a filter and 2 tecrons after work thursday for a quick change in the driveway before the weekend roadtrip. asked the guy behind the counter to cross check my oil filter for me since i hadn't changed one on this truck yet. He told me I had obtained the incorrect one and told me to grab a different model number. Make it home and drain my oil, remove the old filter and immediately notice the new filter was the incorrect size. Called the shop, and was told that do to unfortunate circumstances i would have to figure out a way to the shop myself but that I would be given a few $'s off my filter when i returned it. luckily my brother was able to come and pick me up before their close time to get the next new filter. I arrive home for the second time only to find the thread diameter is incorrect...my point is it took a 10 minute job nearly 4 hours because I trusted someone else and only got $7 back for the inconvenience. Employees are nice but the establishment didn't feel like they were trying to keep my business. And for that, they will no longer have it. if you're going to shop here, do your own research to be sure.

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